Founded in 1983, Cayenta is a North American leader in business data management technology for municipalities, schools and utility clients. We provide innovative end-to-end Enterprise Resource Planning (ERP) and Customer Information System (CIS) solutions engineered to be agile and seamless -- ensuring that our clients have a platform for operational success.

With almost four decades of industry experience, Cayenta has over 100 clients across North America and the Caribbean successfully running our systems and serving their customers and stakeholders. We focus on organizations that require a high degree of system functionality and automation as part of their business processes. Our deployment experience and client relationships make us a strong and trusted partner. 

Cayenta has proudly helped its clients manage, improve, and expand their operations. While Cayenta has created a powerful and flexible ERP suite for realizing these goals, we understand that as technology progresses, business needs and objectives do as well. To that end, we are continuously evolving Cayenta’s products toward an even more robust and extensible platform that will serve as the foundation for any organization’s continued success.


  • Human Capital Management (HCM)
    • Employee Management
    • Payroll and Time Keeping
    • Employee Portal
    • Manger Portal
    • Talent Acquisition
    • Learning and Development
  • Financial Management System (FMS)
    • General Ledger
    • Budgeting and Forecasting
    • Accounts Payable and Receivable
    • Bank Reconciliation
    • Cash and Treasury Management
    • Cash Receipting
    • Inventory Management
    • Purchasing and Contracts Management
    • Vendor Management
    • Vendor Portal
    • Grant Management
    • Capital Asset Management
  • Work Management System (WMS)
    • Work Orders
    • Job Costing
    • Preventive Maintenance
    • Mobile Work Management (MWM)
  • Utility Billing
    • Customer Relationship Management (CRM)
    • Customer Preference Management (CPM)
    • Rates and Billing
    • Cashiering and Collections
    • Miscellaneous Receivables
    • Debt Management
    • Customer Engagement Portal (CEP)
    • Customer Mobile Application
    • Net Energy Billing (NEB)
    • Prepay Billing
    • Service Orders
    • Mobile Work Management (MWM)
  • Cognos Reporting
  • Executive Dashboard
  • Cayenta Cloud Hosting Services
  • CayentaLink – Integration Toolset
  • Cayenta Implementation Services
  • Cayenta Integration and Reporting Services
  • Cayenta Managed Services
  • Cayenta Development Services
  • Cayenta Support Services

Contract Info

Awarded Vendor:

Contract Awarded:
ERP Software and Implementation Services

Contract Number:

Lead Agency: 
Region 14 ESC

Contract Term:
5 year term, September 1, 2022 to September 30, 2027
*Option to renew for five (5) additional one (1) year periods.

Due Diligence

Request for Proposal:
RFP for ERP Software and Implementation Services

Awarded Vendor Response:
Cayenta's Response to RFP

Bid Tab & Request for RFP List

Award Letter:
Region 14 Award Letter

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Vendor Contact

Stephen Burrowes
(716) 402-2359