Overview

Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach. [link: https://www.dell.com/learn/us/en/uscorp1/corp-comm?~ck=mn]

Products/Services

Dell designs, develops, manufactures, markets, sells, and supports a wide range of products and services.

  • Client - We offer a wide variety of client computing devices, including desktop PCs, notebooks, and tablets, designed with customer needs in mind. Our offerings balance performance, manageability, design, and security. In 2012 we expanded our thin client portfolio with our cloud-based mobile computing offerings and we also introduced a portfolio of Windows-8 touchenabled tablets and convertibles. Our tablet and convertible solutions are designed to optimize efficiency, while reducing the total cost of ownership for commercial customers, including the use of such solutions in the workplace as part of the "Bring Your Own Device" trend. In addition, our client solutions provide uncompromised performance for the entertainment needs of our consumer customers.


  • Servers - Our servers are designed to offer customers affordable performance, reliability, and scalability. Our portfolio includes high performance rack, blade, tower, and hyperscale servers for enterprise customers and value tower servers for small organizations, networks, and remote offices. Our hyperscale servers are designed to maximize performance and operating efficiency in the most intense data environments. Our servers deliver high performance and flexibility while maximizing energy efficiency. In addition, we are offering a 14th generation line of PowerEdge servers, which were designed for optimal performance.


  • Storage - We offer a comprehensive portfolio of advanced storage solutions, including storage area networks, network-attached storage, direct-attached storage, and various backup systems. Our storage offerings allow customers to grow capacity, add performance, and protect their data in a more economical manner. The flexibility and scalability offered by our storage systems help organizations optimize storage for diverse environments with varied requirements. We enhanced our storage offerings with a number of new options, including new hardware platforms for greater performance and capacity, new network-attached storage gateways, which provide unified storage solutions, synchronous replication, which offers real time data protection, and enterprise-class storage blade arrays for converged infrastructure offerings.


  • Our services include a broad range of configurable IT and business services, including infrastructure technology, consulting and applications, and product-related support services. We manage our services based on a customer engagement model, which groups our services with similar demand, economic, and delivery profiles into three categories of services: support and deployment services; infrastructure, cloud, and security services; and applications and business process services. Within those categories, we offer a variety of services to our customers as part of an overall solution.

  • Support and Deployment Services - These services are closely tied to the sale of our hardware offerings, as well as multivendor support services. These services include support and extended warranty services, enterprise installation, and configuration services.


  • Infrastructure, Cloud, and Security Services - Infrastructure, cloud, and security services may be performed under multi-year outsourcing arrangements, subscription services, or short-term consulting contracts. These services include infrastructure and security managed services, cloud computing, infrastructure consulting, and security consulting and threat intelligence. We are often responsible for defining the infrastructure technology strategies for our customers through the identification and delivery of new technology offerings and innovations that deliver value to our customers.


  • Applications and Business Process Services - Applications services include such services as application development and maintenance, application migration and management services, package implementation, testing and quality assurance functions, business intelligence and data warehouse solutions, and application consulting services. Business process services involve assuming responsibility for certain customer business functions, including back office administration, call center management, and other technical and administration services.



  • Contract Info

    Awarded Vendor:
    Dell

    Contract Awarded:
    Technology Solutions

    Contract Number:
    01-42

    Lead Agency: 
    Region 14 ESC

    Contract Term:
    8 year term, October 1, 2015 to October 31, 2023
    *Option to renew for zero (0) additional one (1) year periods.

    Due Diligence

    Request for Proposal:
    RFP for Technology Solutions

    Awarded Vendor Response:
    Dell's Response to RFP

    Evaluation:
    Bid Tab & Request for RFP List

    Award Letter:
    Region 14 Award Letter


    Renewal Letter:
    2nd Renewal Letter

    Advertisements: 
    USA Today Ad 1
    USA Today Ad 2
    NCPA Website Ad

    Vendor Contact


    Katherine Dunay
    NCPA Contract Program Manager
    One Dell Way, RR1-33
    Round Rock, TX 78682
    (512) 720-3222
    Katherine_Dunay@Dell.com

    Approved Resellers

    AHEAD

    Matthew Kovera
    401 N Michigan Ave Suite 3400
    Chicago, IL 60611
    (612) 226-9384
    matthew.kovera@thinkahead.com



    Applied Technology Services

    Paula Carter
    11615 Crossroads Cir, Ste J
    Middle River, MD 21220
    (410) 344-1256 x815
    paulac@appliedtechnologyservices.com



    Arey Jones

    Sydney Bensinger
    1055 Sixth Ave #101
    San Diego, CA 92101
    (800) 998-9199
    Sydney.Bensinger@areyjones.com



    Avalon Technologies

    Rob Rulison
    39533 Woodward Ave
    Bloomfield Hills, MI 48304
    (800) 720-3811 x2040
    rob.rulison@avalontech.net



    Candoris

    Cari Maxwell
    475 N Weaber St
    Annville, PA 17003
    (717) 228-1600
    bids@candoris.com



    Contemporary Computer Services

    Steve Webber
    200 Knickerbocker Avenue
    Bohemia, NY 11716
    (631) 218-5200
    swebber@CCSINET.com



    Clear Winds Technologies

    Craig Davenport
    13001 Liberty Parkway
    Vestavia Hills, AL 35242
    (205) 876-1505
    cdavenport@clearwinds.net



    ComSource

    Mike Fay
    8104 Cazenovia Road
    Manlius, NY 13104
    (315) 682-4115
    bids@comsourceny.com



    ConvergeOne

    Kristin Garbiras
    10900 Nesbitt Ave South
    Bloomington, MN 55437
    (518) 309-6123
    Team_PSC@convergeone.com



    C Spire Business

    Blair Roper
    201 Summit Parkway
    Homewood, AL 35209
    (205) 314-6600
    broper@cspire.com



    Data Networks of America

    Samantha Hittie
    216 Schilling Circle Suite 104
    Hunt Valley, Maryland 21031
    (717) 495-1304
    samhittie@datanetworks.com



    Davenport

    Paul Cummings
    4166 Lexington Ave. North
    St. Paul, MN 55126
    (651) 765-0279
    Paul.Cummings@davenportgroup.com



    Digital Surveillance Solutions

    Michael Blumenson
    485 Cayuga Road
    Buffalo NY 14225
    (716) 597-0369
    mikeb@dssvideo.com



    Encore Technologies

    Brett Kiser
    4620 Wesley Avenue
    Norwood, OH 45212
    (859) 466-4092
    Brett.kiser@encore.tech



    ePlus

    Rob North
    13595 Dulles Technology Drive
    Herndon, VA 20171-3413
    (315) 567-1002
    rnorth@eplus.com



    HTS

    Lydia McCloskey
    12918 Flagship Drive
    San Antonio, TX 78247
    (210) 798-3308
    lydia@hts-tx.com



    InCare Technologies

    Ricky Odom
    600 Lakeshore Parkway
    Birmingham, AL 35209
    (205) 278-8110
    rodom@incare360.com
    IP DataSystems, Inc.

    John DiPietro
    6021 University Blvd., Suite 420
    Ellicott City, MD 21043
    (443) 294-0080
    John.dipietro@ipdatasystems.com



    Kovarus

    Nathan Thomas
    2000 Crow Canyon Place, Suite 250
    San Ramon, CA 94583
    (800) 454-1585
    sales@kovarus.com



    Logical Front

    John Lane
    9690 South 300 West, 3rd Floor
    Sandy, Utah 84070
    (801) 574-0245
    John.lane@logicalfront.com



    Mercury Networks

    Larry Meister
    182 Hillarie Drive
    Penfield, NY 14526
    (585) 210-2050
    larry.meister@mercurynetworks-ny.com



    Microsoft

    Donte Dixon
    One Microsoft Way
    Redmond, WA 98052
    (301) 648-4892
    dodix@microsoft.com



    Net at Work

    Victoria Van Syckle
    575 Eighth Avenue, 10th Floor
    New York, NY 10018
    (646) 293-1735
    vvansyckle@netatwork.com



    Presidio Networked Solutions

    Jackie Arnett
    8161 Maple Lawn Blvd., Suite 150
    Fulton, MD 20759
    (812) 342-6188
    jarnett@presidio.com


    SCW

    Valerie State
    1395 S. Marietta Pkwy, Bldg 300-106
    Marietta, GA 30067
    (770) 579-8927
    valerie.state@scw.com



    Sirius

    Phyllis (PJ) Byrd
    10100 Reunion Place, Suite 500
    San Antonio, TX 78216
    (210) 369-0617
    phyllis.byrd@siriuscom.com



    Sterling Computers

    Mike Casey
    870 Cottonwood Lane Ste 100
    Dakota Dunes, SD 57049
    (605) 242-4044
    Mike.casey@sterlingcomputers.com



    Thomas Consultants

    Vikki P. Thomas
    4140 E. Raines Road
    Memphis, TN 38118
    (901) 398-8426
    tcisales@gotci.com


    Technologent

    Greg Hoffman
    1401 17th Street, Suite 675
    Denver, CO 80202
    (303) 606-7618
    greg.hoffman@technologent.com


    TSC

    Shannon Howard Vinzant
    1855 Data Drive, Suite 100
    Hoover, AL 35244
    (205) 421-4934
    Shannon.Vinzant@tsa.com


    United Data Technologies

    Mariana Lugaro
    2900 Monarch Lakes Blvd, Suite 300
    Mirama, FL 33027
    (954) 308-5720
    MLugaro@udtonline.com


    Washington Computer Services

    Fran Koenig
    225 West 35th Street, 17th Fl.
    New York, NY 10001
    (212) 997-9882
    Fran.Koenig@washcomp.com


    Waypoint

    Paul Neyman
    118 Vintage Park Blvd., W414
    Houston, TX 77070
    (281) 401-9297
    pneyman@waypointsolutions.com


    Xiologix

    Sheryl W Still
    8050 SW Warm Springs St. Suite 100
    Tualatin, OR 97062
    (888) 492-6843 x254
    sstill@xiologix.com