Overview
Since 2004, Level One has been a trusted provider of billing and payment solutions, guiding utilities, insurance providers and government entities across North America toward successful customer engagement.
Level One’s billing and payment solutions are designed with a focus on quality, security, and reliability to enhance the customer’s experience. Billing organizations rely on our expertise to facilitate digital transformation and improve customer engagement through self-service, personalized communications, and expanded delivery and payment channels.
Contract Info
Awarded Vendor:
Level One
Contract Awarded:
Municipal and Utility Billing Services
Contract Number:
11-52
Lead Agency:
Region 14 ESC
Contract Term:
3 year term, December 8, 2020 to December 31, 2023
*Option to renew for two (2) additional one (1) year periods.
Due Diligence
Request for Proposal:
RFP for Municipal and Utility Billing Services
Awarded Vendor Response:
Level One's Response to RFP
Evaluation:
Bid Tab & Request for RFP List
Award Letter:
Region 14 Award Letter
Advertisements:
USA Today Ad 1
USA Today Ad 2
NCPA Website Ad
Vendor Contact
Harry Vasquez
Sales Representative
5444 Westheimer Suite 1000
Houston, Texas, 77056
(713) 320-9956
harry.vasquez@GoLevelOne.com