Since 2004, Level One has been a trusted provider of billing and payment solutions, guiding utilities, insurance providers and government entities across North America toward successful customer engagement.

Level One’s billing and payment solutions are designed with a focus on quality, security, and reliability to enhance the customer’s experience. Billing organizations rely on our expertise to facilitate digital transformation and improve customer engagement through self-service, personalized communications, and expanded delivery and payment channels.

Contract Info

Awarded Vendor:
Level One

Contract Awarded:
Municipal and Utility Billing Services

Contract Number:

Lead Agency: 
Region 14 ESC

Contract Term:
3 year term, December 8, 2020 to December 31, 2023
*Option to renew for two (2) additional one (1) year periods.

Due Diligence

Request for Proposal:
RFP for Municipal and Utility Billing Services

Awarded Vendor Response:
Level One's Response to RFP

Bid Tab & Request for RFP List

Award Letter:
Region 14 Award Letter

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Vendor Contact

Harry Vasquez
Sales Representative
5444 Westheimer Suite 1000
Houston, Texas, 77056
(713) 320-9956