OnSolve delivers critical event management solutions designed to help government agencies, enterprises and organizations of all sizes create the most successful outcomes when critical events occur.

We send over two billion alerts per year using a wide range of communication devices and channels, including voice, email, SMS, IPAWS and more. With over 60 years of proven support to both the public and private sectors, OnSolve delivers critical event management solutions that give our customers the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets, and save lives.


CodeRED Critical Communications

Agencies across the U.S. and Canada rely on CodeRED every day to connect with residents and personnel, providing the information they need, when they need it, in minutes.

Designed to enable local government and public safety officials to record, send, and track personalized voice, email, and text messages to residents and staff in minutes, CodeRED serves as a critical part of emergency management preparedness plans.

One Call Now Critical Communications

Many organizations need to communicate, but don’t need the features large enterprise businesses require. One Call Now provides simplified user-friendly mass notification to solve staffing issues, broadcast emergency alerts, send routine notifications or contact customers.

The OnSolve philosophy is one of partnership. Our representatives act as consultants, working closely with you to best equip your agency. We focus on establishing a working relationship that will last and providing products that will continue to meet your agency’s needs.

Besides offering one of the most reliable and proven notification solutions on the market, we offer a full line of professional managed services. Our world-class support team is available to you around-the-clock during emergencies, serving as an extension of your staff.

Simple implementation - As a Software as a Service (SaaS) solution, it is ready to use immediately. With no equipment to install or phone lines to add, authorized users simply login to the system with their credentials.

Easy to use interface – OnSolve products were designed to be easy to use even under the most strenuous of conditions. The feature-rich interface has a simple alert send process to initiate critical communications.

Live client support - Available 24/7 every day of the year, the OnSolve client support team is staffed by individuals thoroughly trained on all aspects of the critical communications system and ready to assist.

Contract Info

Awarded Vendor:

Contract Awarded:
Software and SaaS Solutions

Contract Number:

Lead Agency: 
Region 14 ESC

Contract Term:
3 year term, December 8, 2020 to December 31, 2023
*Option to renew for two (2) additional one (1) year periods.

Due Diligence

Request for Proposal:
RFP for Software and SaaS Solutions

Awarded Vendor Response:
OnSolve's Response to RFP

Bid Tab & Request for RFP List

Award Letter:
Region 14 Award Letter

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Vendor Contact

David Stiers
Vice President, State and Local Government
(678) 429-9484