Overview
Experience the extraordinary service and personalized technology solutions WEX brings to employee benefits. We’re a proven leader in HSA, FSA, HRA, LSA, Commuter, COBRA and Direct Bill administration. WEX has been properly solicited and has a competitively awarded contract with NCPA.
Focus on the things that matter most to you. We’ll take care of the rest. That’s the WEX difference.
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Products/Services
Creating the ultimate experience.
Our goal is to simplify the benefits experience for you and your employees.
The service and technology we offer reduces employee questions allowing
you to focus on other aspects of your role.
- Consolidate your consumer directed health benefits and COBRA to save money and help your bottom line.
- One login for LEAP is all you need; access benefits and COBRA information
- 24/7 customer support through a variety of service options including phone, email, a comprehensive suite of tutorials, videos, articles, and more.
- Streamline implementation and renewal with one trusted partner (90% of our clients auto-renew).
- Free open enrollment, education and communication resources at your fingertips.
- Customizable dashboard reporting and analytics to learn account trends.
Employee experience
- No more fumbling around in their wallet. They’ll enjoy one, smart debit card for all of their benefits.
- Skip the wallet entirely. Pay for eligible expenses using Apple, Google or Samsung mobile payment technology.
- Intuitive and modern experience whether they’re on mobile or online.
- Need help? We’ve got one team to support them with a variety of options to choose from including phone, email, live chat, “Let’s Chat” chatbot, our knowledgebase of videos, articles and how-tos and more.
Health Savings Account (HSA)
Help your employees achieve their short and long-term savings goals
with an HSA. Our personalized approach will keep them on track
whether they’re paying for healthcare expenses they have now, saving
for the future, and/or investing to build wealth in retirement.
Flexible Spending Account (FSA)
Think of the FSA as a discount for your employees on day-to-day
healthcare expenses at the eye doctor, pharmacy or dentist and stores
such as Amazon, Target, or CVS. We make it easy for them to
understand and use their pre-tax FSA dollars on thousands of eligible
expenses.
Dependent Care FSA
Affordable childcare is difficult to come by. Give your employees a discount on eligible dependent care expenses and we’ll give them streamlined and automated experience. This benefit also covers expenses for dependent parents or spouses.
Lifestyle Spending Account (LSA)
This post-tax benefit is all about the wellbeing of your workforce. Encourage healthy behaviors through a variety of expenses designed to meet your team where they’re at in life. Expenses are fully customizable, but typically related to employees’ physical, emotional, and financial wellness.
Health Reimbursement Arrangement (HRA)
Your HRA plan design is customizable so you have the flexibility to create a benefit your employees want. Our payment automation capabilities speed up reimbursement for your employees, while our mobile app provides the transparency they need.
Health Reimbursement Arrangement (HRA)
Your HRA plan design is customizable so you have the flexibility to
create a benefit your employees want. Our payment automation
capabilities speed up reimbursement for your employees, while our
mobile app provides the transparency they need.
COBRA
When it comes to COBRA, you need someone you can trust. We’ve
created automated solutions that go to work for you by meeting every
regulation. Your former employees can manage it all on their mobile
app and our empathetic service experts will be there to support every
step of the way.
Direct Bill
Lean on our direct bill solution to manage premium payments for
individuals in your retiree population or those who are furloughed or on
leave of absence. Our mobile app gives them insight into their
coverage. And if they have questions, our service experts will have the
answers.
Contract Info
Awarded Vendor:
WEX
Contract Awarded:
HSA, FSA, DCFSA and Other Lifestyle Financial Management Services
Contract Number:
09-24
Lead Agency:
Region 14 ESC
Contract Term:
3 year term, December 1, 2022 to November 30, 2025
*Option to renew for two (2) additional one (1) year periods.
Due Diligence
Request for Proposal:
RFP for HSA, FSA, DCFSA and other Lifestyle Financial Management Services
Awarded Vendor Response:
WEX's Response to RFP
Evaluation:
Bid Tab & Request for RFP List
Award Letter:
Region 14 Award Letter
Advertisements:
USA Today Ad 1
USA Today Ad 2
NCPA Website Ad
Vendor Contact
Shari Richardson
(701) 239-6536
shari.richardson@wexhealthinc.com